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This option is only accessible for users with administrative privileges. If you need your account privileges adjusted, please contact your account admin or TriumphPay support.
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As an Admin to an account, you will have access to create new users and select their roles.


Log in to your TriumphPay Factor Portal.




Go to "My Profile" located under the top right user icon





Select the "My users" tab toward the top of the page.





Click on the "+" icon in the upper right-hand side of the screen and fill out the required information.





User roles include Admin, Billing, and Driver; users can be assigned multiple roles.



Admin

Can make modifications to the account, also has Billing and Driver privileges. 



Billing

Allows the user to upload paperwork and see the status of a payment.           

This role also has the same access as the Driver role, but is unable to make changes to the account.



Driver

Can upload paperwork and see the status of a payment.



If you encounter any difficulty please submit a ticket to TriumphPay support for additional assistance.