TriumphPay offers carriers two ways to upload their paperwork to their broker; the first is to upload directly within your Carrier Portal, while the second is to email the paperwork using the provided accounts payable address.
Some brokers do not accept paperwork through our TriumphPay system. Please ensure you are following the instruction provided on your Rate Confirmation sheet to send your paperwork directly to the broker in this instance.
Submitting Paperwork via the Carrier Portal
Log into your TriumphPay Carrier Portal.
Click on "Paperwork" on the left-hand navigation
Click on "Add Paperwork"
Enter the information about your broker and load.
Upload the required documents.
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Rate Confirmations must be labeled or the paperwork will be listed as "Incomplete"
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Click "Submit"
⚠️Please allow 24-48 business hours for the paperwork to be processed.
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For additional assistance, please submit a ticket to TriumphPay support