The broker must be connected on TriumphPay for you to connect.

1. Login to your TriumphPay Carrier profile with your username and password.

If there are brokers that want to connect, there will be a blue banner with the message: "You have # new brokers that want to connect with you".

2. Select the arrow next to the message: "You have # new brokers that want to connect with you".

A list of all brokers that would like to connect with you will appear.

3. Click on the broker's name you want to connect with and click the forward arrow.

4. Follow the remaining steps to complete the connection with the selected broker.

If you want to connect with more than one broker, you will need to complete this process for each broker.

The email and phone number listed within TriumphPay is the information which the broker has provided for your company with your carrier packet. If the email or phone number listed  in the verification steps is incorrect, please complete the Authorization Override Form.

A member of our support team will contact you within one business day to complete the Authorization Override request.

For additional assistance, please contact us at TriumphPay Support.