When submitting an NOA or LOR to TriumphPay, an email is sent to a personalized email address for your organization. This email address will be provided during the onboarding process.   


Once the NOA or LOR is received, it is double processed by a dedicated team to ensure accuracy.  The average timeframe for processing is two business days.


If there are discrepancies, the document is then reviewed by a Manager for final determination. 


If you need to obtain the email address, or have any questions regarding the NOA/LOR process, please contact your Relationship Manager or submit a ticket to TriumphPay Support.