Triumph Payments offers carriers two ways to upload their paperwork to their Broker: by uploading directly within your Carrier Portal, or by sending the paperwork by email using the provided accounts payable address.

Some Brokers do not accept paperwork through Triumph’s Payments system. You must make sure you are following the instruction provided on your Rate Confirmation sheet to send your paperwork directly to the broker in this instance.

Submitting Paperwork in the Carrier Portal

1. Log in to your Triumph Payments Carrier Portal.

2. Click on the Paperwork tab located on the lefthand menu.

3. Click Add Paperwork.

If you’re submitting paperwork on mobile, click on the + icon at the bottom of the page.

4. Enter the information about your Broker and load.

If you’re submitting paperwork on mobile, enter the required information and click the arrow at the bottom to continue.

5. Upload the required documents. The Rate Confirmations must be labeled; if not, it will be listed as 'Incomplete'.

6. Click Submit. The paperwork will be processed within 24-48 business hours.

For additional assistance, please submit a ticket to the Triumph Support team.