This option is only available for users with administrative roles. 

To create a new user and select their role:

1. Log in to your Triumph Payments Factor Portal.

2. Go to My Profile, located under the top right profile icon.

3. Select My Users tab, located on the top left side of the page.

4. Click on the + icon, located in the top right corner of the page and complete all the required information.

The user roles are:

• Admin – Can make modifications to the account, and has Billing and Driver privileges.
• Billing – Allows the user to upload paperwork and see the status of a payment. This role has the same access as the Driver, but is unable to make changes to the account.
• Driver – Can upload paperwork and see the status of payment.

NOTE: Users can have multiple roles.

If you need to modify roles and privileges or need additional assistance, please submit a ticket to the Triumph Support Team.