Audit User Interface Enhancement 

The Broker Audit platform has been visually redesigned to deliver a cleaner, more consistent, and intuitive user experience—without changing any core functionality.


Background 

This reskin effort addresses long-standing usability challenges in Broker Audit and complaints of a lack of innovation - where inconsistent layouts, dense visual hierarchy, and outdated styling created friction for users. The goal was to reduce confusion, improve task efficiency, and align Audit with Triumph’s broader design system—making it easier to onboard and navigate. 

Affected Users 

  • All users of Broker Audit (legacy and NextGen) 
  • All internal users of Broker Audit 

 

❗ This will be made available to all broker users (legacy or NextGen) on Tuesday, November 18❗


What Is Now in Place 

The reskin introduces a fully refreshed front-end experience. While functionality remains unchanged, the visual and interaction improvements are significant: 

Visual & Interaction Enhancements 

Standardized Affordances  

  • Buttons and CTAs now follow Triumph-wide patterns for placement and styling 
  • Primary actions are easier to locate and more accessible 

Improved Visual Hierarchy  

  • Bold typography reserved for key actions and headers 
  • Cleaner layouts reduce visual noise and cognitive load 

Smarter Spacing & Alignment  

  • Consistent rhythm between data and actions 
  • Related content is grouped visually for faster comprehension 

Cross-app Familiarity  

  • Audit now mirrors the look and feel of other Triumph products

 

Screen-Level Changes 

  1. Indexing Flow: New header and updated buttons 
  2. TL Audit: Updated layout, buttons, and color palette 
  3. LTL Audit: No layout changes, but included in testing for validation 
  4. Document Viewer: Refreshed toolbar and improved spacing 
  5. Settings Page: Redesigned layout and icons 
  6. Email Search: Updated styling across email search, view, and reply screens 

Enablement 

No additional action is needed to enable this for users. This will be enabled for each account automatically. 

On/Off Toggle [available for limited time]

A UI toggle is available for internal users to compare the old and new interfaces: 

  • Always On: New UI only 
  • Use Account Settings: Default UI based on account configuration 


A similar option will be available to external users upon rollout to allow for a smooth transition to the new look and feel, with their experience being set to the new UI by default. 

This toggle is a temporary measure to ensure a smooth transition from the old to new experience in Audit. We will eventually sunset this toggle. An announcement will be made prior to that happening.