Release Notes: New Carrier QuickPay Eligibility Settings 

Release Date: December 2025 

Product: Triumph Payments 

Audience: Payments Broker Customers 

Overview 

Triumph Payments now allows brokers to automatically restrict new carriers from enrolling in QuickPay until they have been paid on a minimum number of invoices. This feature provides an essential layer of security, helps mitigate fraud risk from bad actors, and reduces manual oversight for managing QuickPay eligibility. 

Background 

Many brokers have internal policies that require new carriers to complete loads before becoming eligible for QuickPay. Customers previously requested the ability to set account-level controls within the Payments platform to reduce exposure to risk and operational workload. 

Key Features 

Configurable Invoice Threshold: Brokers can enable a setting that requires carriers to be paid on a minimum number of invoices (from one to five) before they become eligible for QuickPay. This setting is off by default. 


Flexible Eligibility Scenarios: You can configure one of three options: 

  • No restriction on new carriers (default state). 
  • Require a minimum number of paid invoices for QuickPay eligibility. 
  • Make no new carriers eligible for QuickPay (not recommended, but available).

Automated Enforcement: The system automatically prevents new carriers who have not met the invoice threshold from seeing or selecting the QuickPay option. 

Manual Override Capability: Brokers retain full control to manually override the automated restriction and manage QuickPay eligibility for individual carriers as needed. 


Visibility and Tracking: You can easily view which carriers have not yet met the invoice requirement directly from your Carrier list or a specific carrier details page. 


User Experience 

For Your Carriers: 

  • For your security, Triumph will not notify carriers of the invoice restrictions you put in place. We recommend updating your onboarding policies to match the requirements you have for QuickPay eligibility. 
  • Carriers who have not met the minimum invoice threshold will not see the option to enroll in QuickPay. The workflow will appear as it currently does for any carrier who is ineligible for QuickPay. 
  • Once a carrier meets the paid invoice threshold, the QuickPay option will automatically become available to them in the platform. 
  • Select Carriers will receive Standard Pay until they meet the threshold, after which their invoices will automatically switch to QuickPay. 


Internal Users (Brokers/Admins): 

  • Enable and configure the QuickPay restriction directly within your payor-level settings. 
  • Easily monitor the status of new carriers and their progress toward meeting the invoice threshold. 
  • Maintain the flexibility to make exceptions for trusted carrier partners on a case-by-case basis.


Getting Started 

This feature is available to all Payments brokers and is ready to be configured in your account settings. 

  1. Navigate to Settings: Access your payor-level settings to find the new QuickPay restriction controls. 
  2. Define Your Threshold: Decide if you want to enable the feature. If so, set the minimum number of paid invoices a new carrier must complete before becoming eligible for QuickPay. You can choose a threshold between one and five invoices. 
  3. Monitor Carrier Eligibility: Use the Carrier list to track which carriers are still within the restriction period. 
  4. Manage Exceptions: Continue to use the carrier details page to manually adjust QuickPay eligibility for specific partners as your business needs require.