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Factor FAQ

Can you verify this load?
Wed, 28 Jul, 2021 at 5:11 PM
Is my NOA on file?
Wed, 28 Jul, 2021 at 5:14 PM
How do I submit an NOA or LOR?
Wed, 28 Jul, 2021 at 5:16 PM
How long does it take to process an NOA or LOR?
Fri, 2 Oct, 2020 at 3:11 PM
How do I connect to TriumphPay? - Factor User
Fri, 2 Oct, 2020 at 5:20 PM
How do I add users to my Factor Portal?
Fri, 2 Oct, 2020 at 5:20 PM
What is the payment status of an invoice?
Wed, 28 Jul, 2021 at 5:21 PM
Which carrier will be paid for an invoice, and when?
Wed, 28 Jul, 2021 at 5:52 PM
Which carrier was paid for an invoice, and when was the invoice paid?
Wed, 28 Jul, 2021 at 5:51 PM
How do I find the load number or payment if it is not in the portal?
Fri, 2 Oct, 2020 at 5:28 PM
© 2020. TriumphPay is offered through an operating subsidiary of TBK Bank, SSB (Member FDIC). TBK Bank, SSB is a subsidiary of Triumph Bancorp, Inc. (Nasdaq: TBK),
a financial holding company with a diversified line of community banking and commercial activities.