This option is only accessible for users with administrative privileges. If you need your account privileges adjusted, please contact your account administrator or TriumphPay Support.

As an Admin to an account, you will have access to create new users and select their roles.

1. Log into your TriumphPay Carrier Portal.

2. Go to My Profile, located under the top right user icon.

3. Select My users tab, on the top of the page.

4. Click on the icon, located in the top right corner of the page and complete all the required information.

The user roles are Admin, Billing, and Driver. Users can have multiple roles.



Can make modifications to the account, and has billing and driver privileges.


Allows the user to upload paperwork and see the status of a payment. This role has the same access as the driver, but is unable to make changes to the account.


Can upload paperwork and see the status of payment. 

For additional assistance, you can submit a ticket to TriumphPay Support.