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Factor FAQ 13
  • Can you verify this load?
  • Is my NOA on file?
  • How do I submit an NOA or LOR?
  • How long does it take to process an NOA or LOR?
  • How do I connect to TriumphPay? - Factor User
  • How do I add users to my Factor Portal?
  • What is the payment status of an invoice?
  • Which carrier will be paid for an invoice, and when?
  • Which carrier was paid for an invoice, and when was the invoice paid?
  • How do I find the load number or payment if it is not in the portal?
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© 2020. TriumphPay is offered through an operating subsidiary of TBK Bank, SSB (Member FDIC). TBK Bank, SSB is a subsidiary of Triumph Bancorp, Inc. (Nasdaq: TBK),
a financial holding company with a diversified line of community banking and commercial activities.